- For FET customers to enjoy the VoLTE sound quality, the caller and receiver should meet the following requirements
- Use smartphones that support Fetnet’s VoLTE and upgrade the software to the latest version.
- Activated Fetnet’s VoLTE voice service
- Switch on the smartphone’s VoLTE function
- Located at the coverage of Fetnet’s 4G network
- Suggest users to switch to the Airplane Mode before calling with WIFI. After registering the WIFI network successfully, you can begin to make phone calls. Make sure you are in the WIFI calling mode. During the call, the phone will disconnect it automatically due to poor WIFI signals so that you won’t be switch to 4G mode provide by local roaming service providers, resulting in high phone bills.
- When using WiFi Calling abroad, callers just dial in ways as if they are in Taiwan. If you want to call local smartphones/city calls, you just dial the number as usual. (For example: 0936888888 / 0277235000) If you want to make international calls, just dial 002/0-07/017 before the phone numbers (at users’ choices)+international phone number.